We would like to inform you about the attempts of fraud concerning our products. In order to avoid falling victim to distributors who offer products other than our own -as Stelmet products, please pay attention to the following facts:
- our bags and inscriptions on them - should be consistent with what you see on our website (note the correct spelling) , our bags are of very good quality and durable
- company name - new companies emerged in the market whose names sound similar to ours, but they are not the same company. Please check the VAT number and the full name, and compare to that on our website
- on each bag of our pellet LAVA and OLIMP production code should be printed, in digital form : xx/xx/xxxx (usually the side of the bag in case of Olimp, and in the front or side in case of Lava, see picture below)
- We sell pellet only in branded bags of pellet Lava and Olimp. We do not sell pellets in unbranded bags (transparent or other), in big bags and bulk.
Please note that Italian company Polonia Pellet is in no way associated with the company Stelmet, they are NOT our agent or distributor and do NOT sell our products. They are not authorised to sell our pellet, or place pictures and text copied from our website on theirs: http://www.poloniapellet.com