Article 1
[general provisions]

  1. This Privacy Policy (hereinafter referred to as "Policy") determines the principles for processing of personal data of the persons using the website that can be found at polishpellet.com (hereinafter referred to as "Website"), as well as for the use of cookies by the Website.
  2. The Privacy Policy’s purpose is to allow you - user of the Website (hereinafter referred to as "User") to familiarize yourself with the activities undertaken by the controller in the scope of personal data obtained through the Website, as well as with your rights.

Article 2
[controller of personal data]

The controller of personal data, i.e. entity responsible for its processing in accordance with the law, is Stelmet S.A. with its registered office in Zielona Góra (65-127 Zielona Góra), ul. Gorzowska 20,
e-mail: stelmet@stelmet.com, telephone: +48 68 3293800.

Article 3
[personal data protection supervisor]

We have appointed a data protection supervisor. It’s a person whom you can contact in all matters concerning the processing of personal data, as well as the use of rights associated with the processing of data. You can contact the supervisor in the following manner: by letter to the following address: ul. Gorzowska 20, 65-127 Zielona Góra with a note „Personal Data Protection Supervisor”, by e-mail: iodo@stelmet.com.

Article 4
[purposes and basis for the processing of personal data]

The Controller processes your personal data for purposes associated with the functioning of the Website, depending on the services you use as its User:

  1. Newsletter
    • sending you information about promotions and changes in the offer, as well as other marketing information regarding our goods and services – the basis for processing of your personal data is the consent given by you, as well as our legally justified interest – in the scope of carrying out direct marketing of our goods and services.
    • providing personal data by you is voluntary, however it’s necessary in order to send information about promotions and changes in the offer at your request, as well as other marketing information regarding our goods and services.
  2. Contact form:
    • answering to the question submitted via contact form – the basis for processing of data is our legally justified interest.
    • providing personal data by you is voluntary, however it’s necessary to use contact form and to provide an answer to your question.

Article 5
[transfer of personal data]

  1. We will transfer your personal data to entities processing it on our behalf and involved in the performance of our activities, which handle our ICT systems or provide ICT tools to us, as well as PR and marketing agencies. 
  2. These entities process data based on the agreement with us and only in accordance with our instructions, while the scope of data to which they have access is limited only to data necessary to carry out activities on our behalf. These entities cannot use provided personal data for other purposes than the purposes indicated by us.

Article 6

  1. Our Website collects data through such technologies as cookies, tracking pixels and objects shared locally (e.g. in a browser or on a device). Cookies are small text files that store data locally on a computer, mobile phone or other device of the User. Pixels are small images constituting the part of the website code, which allow other server to (among others) measure page viewing, and they are often used with cookies. The website code tracks whether and when (and on which page) the pixel was loaded, providing information that the User viewed only part or entire given page.
  2. Through the use of cookies, the website server has the possibility to save information, e.g. regarding the preferences and settings of the computer, mobile phone or other device of the User, and such information is reproduced during the next visit. We collect both "permanent" cookies and "session" cookies. "Permanent" cookies are stored on the User's computer for a longer time, while "session" cookies are automatically deleted after closing of the browser window. Moreover, we also use third-party cookies that allow for the adaptation of viewed website to the User’s preferences.
  3. We use cookies in order to analyze the manner of use of our Website, as well as for marketing purposes – in order to achieve these purposes, it’s not required to identify you as a Website user, unless you use any of the services indicated in the Article 4.
  4. Despite this, if you don’t want us to use cookies, you may disable them yourself by changing the settings of your web browser. Comprehensive information is available in the web browser settings. Details for people using the individual web browsers: Internet ExplorerMozilla FirefoxChromeOpera.
  5. We inform that limiting or disabling the use of cookies and other similar technologies may make it difficult to use all functionalities of the Website.

Article 7
[how long do we store personal data]

  1. In the scope of data obtained from the contact form, we will store your personal data for the period of 6 months.
  2. In the scope of data obtained from the Newsletter, we will store your personal data until you will unsubscribe from the Newsletter.

Article 8
[security of the processing of personal data]

We make sure that your personal data is secure through the use of appropriate technical and organizational measures that are aimed at preventing accidental or unlawful destruction, loss, modification, unauthorized disclosure or unauthorized access to personal data, which is sent, stored or otherwise processed.

Article 9
[what rights do you have in relation to the processing of your personal data]

  1. You have the right to access your data at any time. Moreover, you may request correction, deletion, as well as limitation of the processing of personal data.
  2. In the case of data that you have made available to us on the basis of your consent and which we will process with the use of IT systems, you have the right to receive it from us in a structured, machine-readable format or ask us to send it directly to other controller. 
  3. In the case when you gave consent to the processing of personal data, you can withdraw your consent at any time. Withdrawal of consent does not affect the compliance with the right to processing, which was carried out on the basis of consent given prior to its withdrawal.
  4. You also have the right to lodge a complaint to the President of the Office for Personal Data Protection, if you believe that the processing of your personal data violates the law.

Article 10
[Your objection to the processing of your personal data]

  1. In the case of personal data processing on the basis of our legally justified interest, you have the right to object to the processing of your personal data - for reasons associated with your particular situation.
  2. Additionally, in the case when we will process your data for the purposes of direct marketing, you also have the right to object to such processing at any time, including to profiling if it is related to such direct marketing.

Article 11
[making decision in an automated manner and profiling]

Decisions made on the basis of your personal data will not be made in an automated manner. We also do not carry out profiling on the basis of provided information.

Article 12
[transfer of personal data to a third country and international organization]

We won’t transfer your personal data to countries located outside the European Economic Area (third country), nor to international organizations.

Article 13
[final provisions]

  1. In the case of any questions or doubts associated with the processing of your personal data, we encourage you to contact our personal data protection supervisor.
  2. Principles determined in the Policy are compliant with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, as well as the Act of 10 May 2018 on personal data protection.

Did you know...

Every pallet-load of Olimp pellets is protected by a white cap through which UV radiation cannot pass, thus preventing our pellets from darkening.


Stelmet S.A. is one of Europe's largest manufacturers of garden landscape architecture, our experience and excellence in the use of wood can guarantee the quality and consistent heating properties of the pellets we produce.

By upgrading from an oil boiler to a pellet burner you can save in excess of 60% of heating fuel costs?

Pellets made of softwood may perform better than hardwood pellets due to their resin content which acts as a natural binder.

Pellets can be used to heat large public buildings, such as: housing associations, hospitals, schools, kindergartens and swimming pools. They are also used in bakeries and pizzerias.

The Olimp product was the first high quality woodpellet in Poland with the certification ENplus A1

You need a great deal more poor-quality pellets to generate the same amount of heat as high-quality pellets which come with a quality certificate.

To heat a single family house you need approx. 5-8 tonnes of pellets per year in the heating season. This rate of consumption depends on floor area, insulation and boiler efficiency.



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